Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Captain Mike

Captain Mike

May 21, 2026

5  out of  5
rating by Captain Mike
"We have used Statefarm for years, i recently just rechecked our policy and compared our rates to other carriers and we still get the lowest price! So, that's great news, we even recently needed their help viewing and sending documents, their customer service line was available and easy to work with even on a Saturday, which really saved us a lot of headache!"
Profile photo of Shawn C

Shawn C

May 19, 2026

5  out of  5
rating by Shawn C
"Dealing with Susie Jackson State Farm is always a productive experience. Leslie Waid is especially great to work with since she is so knowledgeable, professional, thorough and a true pleasure to speak with."
Profile photo of Chris

Chris

May 8, 2026

5  out of  5
rating by Chris
"I had a fantastic experience with Zack! He assisted me with both my auto and homeowners insurance, and he was professional, friendly, and knowledgeable. Navigating insurance can be tricky, but Zack made it feel effortless! I wholeheartedly recommend Zack and the Susie Jackman – State Farm Insurance team to anyone looking for an agency that genuinely cares about your needs."
Profile photo of Jack Zhao

Jack Zhao

May 3, 2026

5  out of  5
rating by Jack Zhao
"Just want to a huge thanks for Zach Bartolini. He is very professional, very patience, and very nice person. Thank"
Profile photo of Kathy ONeill

Kathy ONeill

April 30, 2026

5  out of  5
rating by Kathy ONeill
"Working with Zach Bryan was a great experience. He was extremely helpful and made the process easy."
Profile photo of Michael DeCrescenzo

Michael DeCrescenzo

April 27, 2026

5  out of  5
rating by Michael DeCrescenzo
"Great agency. Gail at front desk is very helpful and upbeat. Great customer service and convienent office location."
Profile photo of H Butter

H Butter

April 16, 2026

5  out of  5
rating by H Butter
"I contacted Susie Jackson - State Farm Insurance for help on insuring my new home. Shelby was very friendly and professional. She was great in communicating and answering questions. She made the process very fast and easy. I highly recommend Shelby and Susie Jackson State Farm Insurance."
Profile photo of Ashley Phaneuf

Ashley Phaneuf

March 30, 2026

5  out of  5
rating by Ashley Phaneuf
"I recently bought a new car. When I switched vehicles and the bank didn’t get a copy of my insurance policy, Camryn was there to help! She went above and beyond to get a copy of my previous policy and was always there to answer any question I had. She was extremely professional, friendly, and a pleasure to work with. Thank you, Camryn!"
We responded:
"Thank you for taking the time to share your experience. We're thrilled Camryn provided exceptional service during your car transition."
Profile photo of Angela Cannon

Angela Cannon

March 9, 2026

5  out of  5
rating by Angela Cannon
"Liz has been nothing but amazing to work with. She was prompt and knowledgeable with meeting our car insurance needs."
We responded:
"We are thrilled to hear Liz provided you with great service for your car insurance needs. Thank you for your trust!"
Profile photo of Robert Majoros

Robert Majoros

March 9, 2026

5  out of  5
rating by Robert Majoros
"I've been doing business with various State Farm offices for over 40 years across two different states with several different properties. While they have all been great to work with, I have to say that the Susie Jackson Agency in Lakewood Ranch is the finest of them all! Susie is a true professional, wonderful, and runs a great office. Better yet, my personal agent, Leslie Waid is like a superhero of the insurance industry! So kind, knowledgeable, and wonderful to work with. These people know what they're doing, and they do it superbly!"
We responded:
"We are overjoyed to hear about your wonderful experience with Susie and Leslie! Thank you for trusting us across multiple states and properties."
Profile photo of elliefarris

elliefarris

March 5, 2026

5  out of  5
rating by elliefarris
"Liz at Susie Jackson State Farm was amazing to work with. I never fully understood how important life insurance could be until speaking with her. She explained everything in such a clear and thoughtful way that by the end of our initial discussion, I truly felt how important it is to have that protection in place. I can’t imagine not having a support system set up for my family and partner now. Liz walked me through the entire process thoroughly, answering all my questions and making sure I understood every detail. She made what could have been a confusing process feel simple and reassuring. I’m so grateful for her help and highly recommend working with her!"
We responded:
"We are elated to hear about your positive experience with Liz! Thank you for trusting us with your insurance needs and thank you so much for the 5 star review!"
Profile photo of Karen Faulkner

Karen Faulkner

February 20, 2026

5  out of  5
rating by Karen Faulkner
"Leslie was at State Farm did a great job, so helpful and it didn't take long to review our existing policy (with another company) and sign us up for our new policy. Great custom care!"
We responded:
"Thank you for choosing us! We're grateful Leslie provided excellent service and made your policy transition smooth and efficient."
Profile photo of Len Frischer

Len Frischer

February 17, 2026

5  out of  5
rating by Len Frischer
"Returned to agency because of competitive premiums and the professional service provided by agent Leslie Waid"
We responded:
"Thank you for sharing your positive experience with our agency and Leslie Waid's professional service. We are so happy to have you back!"
Profile photo of Matthew Davis

Matthew Davis

February 17, 2026

5  out of  5
rating by Matthew Davis
"Camryn was great to work with! She took the time to review my policies, helped me save money on my insurance, and made the whole process easy and stress-free. Highly recommend reaching out to her if you’re looking for better coverage and savings."
Profile photo of Tim

Tim

February 3, 2026

5  out of  5
rating by Tim
"We found the Susie Jackson State Farm agency 8 years ago during the time our home was being built. We went to meet our personal account representative, Leslie Waid, and agreed to a policy for Home, Auto, Golf cart & Umbrella on the spot. Over the eight years, Leslie has been extremely responsive, answers any questions, always follows up as necessary. I recommended her to many of my friends. She's outstanding, as is this agency!"
We responded:
"Thank you so much, Tim, for your great review. We are so happy Leslie was able to help you with your insurance. Thank you for your business. "
Profile photo of Dakota Davis

Dakota Davis

January 20, 2026

5  out of  5
rating by Dakota Davis
"Camryn Yohn has been very helpful throughout our insurance process. Highly recommend!"
We responded:
"Thank you, Dakota, for the great review about Camryn. We appreciate your business. "
Profile photo of Stephen Gross

Stephen Gross

January 16, 2026

5  out of  5
rating by Stephen Gross
"Spoke to Zach today about establishing a new home and auto policy. He was super efficient , knowledgeable and was able to help me reduce my premiums by a notable amount. Thanks again, Zach."
We responded:
"So happy to help you, Stephen. Thank you for your great review. "
Profile photo of Mary-Ann Frank

Mary-Ann Frank

January 16, 2026

5  out of  5
rating by Mary-Ann Frank
"Liz Doyle Is a pleasure to do business with, she is professional and goes beyond the call of duty. She answers all my questions. She cares about the customer. Her years of experience shows!"
We responded:
"We appreciate you, Mary-Ann. Thank you so much!"
Profile photo of Connie Casey

Connie Casey

November 7, 2025

5  out of  5
rating by Connie Casey
"Leslie Waid with State Farm has been instrumental in our transitional move from Georgia to Bradenton Florida in getting our home and auto policies transferred timely. Leslie worked with Bank of America to make sure they had the necessary documents to keep our closing date from being delayed. She also helped my husband and I when we needed proof of Florida auto insurance to get our license plates changed. With the many stressful things that go along with moving out of state, our insurance needs was not one of them because of Leslie. Thank you so much!! Connie"
We responded:
"Thank you so much, Connie, for your kind words. We are happy to help anytime. "
Profile photo of Jay Tenkman

Jay Tenkman

October 17, 2025

5  out of  5
rating by Jay Tenkman
"Just wanted to give a shout out to my State Farm Rep Leslie Waid on being so helpful, accessible and providing the best options for coverage. She is a real gem."
We responded:
"We are grateful for your kind words about Leslie's helpful service and coverage options. She truly is a gem!"
Profile photo of april nemeth

april nemeth

October 17, 2025

5  out of  5
rating by april nemeth
"I have been with State Farm for over 5 years now. Their customer service is hands down top notch! Leslie Waid is always there to answer all of my questions and goes the extra mile to help me understand my coverage. I can always count on Leslie to steer me in the right direction."
We responded:
"We are thrilled to hear about your positive experience with Leslie! Thank you for recognizing our commitment to excellent customer service."
Profile photo of Erin Scribner

Erin Scribner

October 16, 2025

5  out of  5
rating by Erin Scribner
"Leslie was amazing! We met through our sons and she has given me such life changing advice. She was fast, thorough and very easy to work with. The best part is that she gave my family so much to consider and she is saving us a TON of money! I would highly recommend Leslie to anyone for any of their insurance needs!!"
We responded:
"We are elated to hear Leslie provided life changing advice and saved your family money! Thank you for recommending us."
Profile photo of David Donovan

David Donovan

October 16, 2025

5  out of  5
rating by David Donovan
"I worked with Leslie Waid and she was absolutely amazing. She helped me with my auto insurance and life insurance. I'm very grateful to have her support throughout this process."
We responded:
"We are grateful for your kind words about Leslie's support with your auto and life insurance needs."
Profile photo of Susan Halsey

Susan Halsey

October 15, 2025

5  out of  5
rating by Susan Halsey
"Leslie Waid of Susie Jackson State Farm Agency has been so great to work with! Their team is professional, helpful, and easy to reach whenever I’ve needed assistance. It’s nice to have an insurance company that’s reliable and straightforward! Highly recommend! 😊"
We responded:
"Thanks for the kind words about Leslie and our team! We're grateful for your business!"
Profile photo of Danielle Domicolo

Danielle Domicolo

October 14, 2025

5  out of  5
rating by Danielle Domicolo
"Leslie has been incredibly helpful with all of our policies. We couldn’t ask for better service!"
We responded:
"Thank you for your wonderful feedback! We're thrilled Leslie provided you with exceptional service. Your trust means everything to us."