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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erin Scribner

October 16, 2025

5  out of  5
rating by Erin Scribner
"Leslie was amazing! We met through our sons and she has given me such life changing advice. She was fast, thorough and very easy to work with. The best part is that she gave my family so much to consider and she is saving us a TON of money! I would highly recommend Leslie to anyone for any of their insurance needs!!"
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David Donovan

October 16, 2025

5  out of  5
rating by David Donovan
"I worked with Leslie Waid and she was absolutely amazing. She helped me with my auto insurance and life insurance. I'm very grateful to have her support throughout this process."
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Susan Halsey

October 15, 2025

5  out of  5
rating by Susan Halsey
"Leslie Waid of Susie Jackson State Farm Agency has been so great to work with! Their team is professional, helpful, and easy to reach whenever I’ve needed assistance. It’s nice to have an insurance company that’s reliable and straightforward! Highly recommend! 😊"
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Danielle Domicolo

October 14, 2025

5  out of  5
rating by Danielle Domicolo
"Leslie has been incredibly helpful with all of our policies. We couldn’t ask for better service!"
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Gary Carvis

October 8, 2025

5  out of  5
rating by Gary Carvis
"leslie does a great job"
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Matthew Joyce

October 3, 2025

1  out of  5
rating by Matthew Joyce
"It’s outrageous that it’s come to this, but let me be crystal clear: I would never recommend doing business with State Farm. My policy was canceled because I was hit by someone on an e-bike and because I requested two jump-starts over the course of three years—yes, that’s what their official notice says. The police cited the e-bike driver and confirmed I was completely not at fault. Even the adjuster originally said the same. But State Farm decided to pay off the woman (who, by the way, is on an e-bike because she’s essentially banned from driving) just to avoid litigation—and then dumped me. Now I’m being quoted sky-high premiums by other insurers, all because State Farm chose to protect themselves instead of their customer. I’m literally being punished for being hit at high speed and for daring to request two jump-starts. I have every receipt, every report, and every shred of documentation to prove this, I’m not just a bitter customer. Consider yourself warned."
We responded:
"Hi Matthew. I'm sorry to hear about your experience. It looks like your review would be better directed toward State Farm corporate rather than my independently owned agency. Underwriting decisions and claims decisions are made by State Farm directly and not by the agency. Although we appealed the decision to non-renew, we don't have the authority to override decisions made by underwriting or claims. I believe we provided you with contact information for State Farm corporate, but if you need that information again, we would be happy to send it to you."
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William Bender

October 1, 2025

5  out of  5
rating by William Bender
"Leslie was absolutely fantastic!"
We responded:
"Thank you so much for your review. We are happy that you had a great experience with Leslie. "
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Andrew Randenburg

September 24, 2025

5  out of  5
rating by Andrew Randenburg
"Camryn assisted me with insuring my home, car, life, boat, motorcycle and maybe a few other things. She's a true professional and if you're lucky enough to speak with her you'll know what I'm talking about."
We responded:
"Thanks Andrew! Camryn will be thrilled to hear your kind words about her professional service across all your insurance needs."
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Sherl Bernard

September 19, 2025

5  out of  5
rating by Sherl Bernard
"Leslie was so helpful in getting me the right coverage and at a great savings! I couldn’t believe how much I was overpaying before. Thankful!"
We responded:
"Thank you immensely for sharing your experience with Leslie! We're delighted she found you great coverage and savings."
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Hilde Benedict

September 18, 2025

5  out of  5
rating by Hilde Benedict
"Leslie was very helpful and getting me a great quote for my auto insurance. She was very personable and looking to get me the best quote possible. come on"
We responded:
"We are overjoyed to hear Leslie provided helpful service and a great auto insurance coverage. Thank you for the positive feedback!"
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Manuel Bence Jr.

September 17, 2025

5  out of  5
rating by Manuel Bence Jr.
"My experience with Leslie Wade and the rest of the State Farm team has always been great.They're very knowledgeable and have always looked out for Mine and my families best interest from car to life insurance policies. I've been with Susie Jackson and State Farm for over 17 years. Thank you Susie and Leslie for your service."
We responded:
"Manny, we are so thankful that you've been with us for such a long time. We've all enjoyed working with you over the years. You're the best!"
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William Holley

August 26, 2025

5  out of  5
rating by William Holley
"The State Farm Auto Insurance experience was the most special ever since I’ve been driving. Now for 54 years. Thanks Liz Doyle She was a complete Blessing for me. Ms. Doyle lowered my 6 month premium by $230. That is without an accident or ticket. She is located in Lakewood Ranch, Florida. The entire staff was so kind and loving. Plus, they answer the phone after no more than 3 rings. Oh by the way, they all love laugh and have fun. Again, Liz Doyle was and is so special and wonderful. A total and complete Blessing from JESUS. Best call her today!! I should say now😁🙏"
We responded:
"Thanks for sharing your wonderful experience! We're thrilled Liz provided such exceptional service and significant savings for you."
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Carol B

August 26, 2025

5  out of  5
rating by Carol B
"Ever did I imagine when I contacted Susie Jackson State Farm that I would meet such a delightful agent Camryn was so nice and helpful. She worked deligently and got my auto insurance at a reasonable cost. I hope that our association will continue for along time. Thank You"
We responded:
"Thank you for the wonderful feedback about Camryn! We're thrilled she provided excellent service and found you great coverage."
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Christian Yohn

April 30, 2025

5  out of  5
rating by Christian Yohn
"Can’t say enough great things about Camryn she is quick to Respond, Respectful and overall just easy to work with. If you are shopping for insurance she is the one to call!"
We responded:
"Thanks for sharing your experience with Camryn! We appreciate your positive feedback and your business."
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Maria Peters

April 11, 2025

5  out of  5
rating by Maria Peters
"If you are looking for an Insurance Agency that is really dedicated to their clients? Well look no more! This Agency goes beyond expected! Camryn Yohn, did everything possible and the impossible (I thought at the time) to make sure that my claim was expedited, returns her calls quickly and is the kindest insurance agent I have ever dealt with. Makes you feel like YOU are her very important client! I highly recommend this Susie Jackson State Farm Agency! In Lakewood Ranch! Thanks everyone involved in my case, YOU ARE WITHOUT A DOUBT THE BEST!! Maria"
We responded:
"We're glad to hear about your positive experience with our agency and with Camryn! Thank you for your wonderful words! We appreciate your business. "
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Tony Campanella

April 9, 2025

5  out of  5
rating by Tony Campanella
"Simply the best!!!! Camryn was extremely helpful and answered all my questions without hesitation. I've insured with Susie for over 6 years and would highly recommend them."
We responded:
"Thank you for sharing! We're thrilled to hear about your positive experience with Camryn. Thank you so much for you business. "
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Alyssa Shaw

April 4, 2025

5  out of  5
rating by Alyssa Shaw
"I am beyond pleased with the care and support I’ve received from this agency. Liz Doyle is always there to answer my questions and give advice. I am protected and confident in the life insurance provided for my family. Thank you, Liz!"
We responded:
"Your positive feedback is greatly appreciated! We're thrilled to hear that Liz has provided you with excellent care and support. Thank you for choosing Susie Jackson - State Farm Insurance Agent."
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David Thomas

April 3, 2025

4  out of  5
rating by David Thomas
"The ONLY reason I would give State Farm a 4 star review is because of Camryn Yohn! She is courteous, professional and deeply cares for her clients. So after nearly 40 years with State Farm and having a claim denied - I believe the only claim I ever made- to say I am disillusioned is an understatement! I have, and am still paying premiums of anywhere from $700’s to $900’s per month for a bundled package including 3 cars down from 4, a trailer and home insurance. This seems to be a general practice now with insurance companies denying claims in this state of Florida per an attorney that I spoke with and what is written in the press. Not sure which is worse; big pharma or insurance companies. Makes Bernie Madoff look like an Angel. But I digress! Camryn is awesome!"
We responded:
"It's unfortunate to hear about your experience with the claims department. We appreciate your kind words about Camryn in our agency and are so happy she provided you with the excellent service you deserve. Thank you for your feedback."
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Cathy Jackson

January 14, 2025

5  out of  5
rating by Cathy Jackson
"I had the pleasure of working with Liz Doyle at State Farm for my insurance needs, and I cannot recommend them highly enough! From our very first interaction, she demonstrated exceptional professionalism and a deep understanding of the insurance industry. Liz took the time to explain various policy options and helped me choose the best coverage for my specific needs. What impressed me the most was her responsiveness and willingness to answer all my questions, no matter how small. She made the entire process seamless and stress-free, ensuring I felt confident in my decisions. Plus, I felt Liz genuinely cares about her clients, which is a huge plus. If you're looking for an insurance agent who is knowledgeable, attentive, and truly dedicated to their clients, look no further than Susie Jackson agency and Liz Doyle. Thank you for your outstanding service!"
We responded:
"Thank you so much, Cathy, for your wonderful comments about Liz. She truly is an asset to our agency. Thank you so much for your business! "
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Aldo

August 23, 2024

5  out of  5
rating by Aldo
"The service was great above and beyond she got me the best rates. Great doing business with you guys"
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Jeanne Soberg

August 21, 2024

5  out of  5
rating by Jeanne Soberg
"My agent, Liz Doyle quickly responds to my questions and is very helpful. Insurance is complicated and having an agent who has your best interests in mind seems difficult to find these days. I’m glad I switched to State Farm!"
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curtis palmer

July 26, 2024

5  out of  5
rating by curtis palmer
"Liz Doyle is my agent, I switched my home and auto to State Farm through Liz and she made the process easy. She even helped with setting up a State Farm Visa account to make the payment process seamless. I highly recommend contacting her with any insurance questions."
We responded:
"Thank you, Curtis, for your great review of Liz. We are grateful for your business. "
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Bob Conner

July 1, 2024

5  out of  5
rating by Bob Conner
"Just wanted to thank Camryn for her quick response and attention to a recent concern with drive wise app. Also FYI I have had rapid and super service every time I call the office. You all are wonderful. May God bless you all."
We responded:
"Thank you so much, Bob. We are so happy to have you as a client. "
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Vicky A

June 25, 2024

5  out of  5
rating by Vicky A
"Leslie and Dillon have been excellent throughout the entire process. They were very patient in explaining our policy. A smooth transition from our previous provider."
We responded:
"Thank you, Vicky, for your great review. We appreciate your business! "
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greg pryor

March 19, 2024

5  out of  5
rating by greg pryor
"I have been with Susie Jackson State Farm for over ten(10) years and have been very satisfied with the services provided by this branch. Recently I have been placed under Insurance Agent Camryn Yohn.. Camryn has by far been the best insurance agent I have ever worked with in my entire life of having insured vehicles. Camryn has helped me get the best insurance rates for myself, my life insurance, and insuring my newly licensed son. I don’t normally write reviews for anyone/anything, but the service I have received from her has been hands down, then best I have ever experienced. She is very professional, has amazing person skills, and actually makes insurance fun.. if that’s even a thing. Thank you Camryn for all your help and making my experience at Susie Jackson State Farm so wonderful. I would definitely recommend this branch and most definitely Camryn as your insurance agent."
We responded:
"Thank you so much for your kind words, Greg. We really appreciate you taking the time out to share your experience with us. Cheers, Susie Jackson - State Farm Insurance Agent"